Privacy Policy

Effective Date: February 07, 2025

1. Introduction

Welcome to MatRunner ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.matrunner.com) and use our services.

By accessing our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Information You Provide to Us

• When you interact with our website or services, we may collect the following types of personal information:
• Contact Information: Name, email address, phone number, and business details.
• Billing Information: Payment details when you schedule a mat cleaning service.
• Account Information: Username, password, and other information when you create an account.
• Communication Data: Emails, chat messages, and other correspondences with MatRunner.

B. Information We Collect Automatically

When you visit our website, we may collect certain information automatically, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the site, and navigation patterns.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze site performance.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Schedule mat cleaning appointments, process payments, and deliver customer support.
• To Improve Our Website & Services: Analyze trends, monitor user behavior, and enhance user experience.
• For Marketing & Promotions: Send special offers, promotions, and service updates (you may opt out at any time).
• To Comply with Legal Requirements: Ensure compliance with applicable laws and regulations.

4. Sharing of Information

• We do not sell or rent your personal information. However, we may share your data in the following instances:
• With Service Providers: Payment processors, customer support, and marketing partners assisting in delivering our services.
• For Legal Compliance: If required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of business operations.

5. How We Protect Your Information

We implement security measures, including encryption, firewalls, and secure payment processing, to safeguard your data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we encourage users to take precautions when sharing personal information online.

6. Your Rights & Choices

You have the right to:

• Access & Update Information – Review and update your personal details.
• Opt-Out of Marketing Communications – Unsubscribe from promotional emails at any time.
• Request Data Deletion – Request the removal of your personal data where applicable by law.
• To exercise these rights, contact us at info@matrunner.com

7. Cookies & Tracking Technologies

MatRunner uses cookies and tracking technologies to improve website performance and user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage users to read their terms before sharing personal information.

9. Children's Privacy

MatRunner’s services are intended for business use only and are not directed at children under 13. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "02/07/2025" at the top.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@matrunner.com
Address: 9711 S Mason Rd Ste. 124-478 Richmond, TX 77407